We’re Here for You
The bank wanted to leverage their website to provide a hub where customers could go to learn about everything COVID-related. All customer communications would be directed to this one, central point. With in-branch account openings no longer an option, the bank offered an online account starter to gather the necessary information to open the account in advance in order to limit the time customers spent in the drive-thru. As lobbies reopened, the bank offered online appointment setting to ensure customers could safely access the Banking Centers.
Services used on this project